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FAQs

What is the difference between data backup and archiving?

A backup is created for emergency purposes; short term recovery of dynamic data in case the original data is lost or damaged. In contrast, the purpose of an archive is to store, protect, share, and manage fixed content data assets for the long term and make them accessible for re-use on a regular basis.
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What is the difference between Continū Vault Small Business and Continū Vault Enterprise?

Continū Vault Enterprise includes more advanced and longer retention scheduling, additional operating systems support (Novell Netware, Sun Solaris, HP-UX, IBM AIX, AS400, iSeries and VMware), as well as support for more databases and applications such as Oracle and SharePoint.
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Do Continū Data Services personnel have access to our data?

Absolutely not; part of the assurance of security of your data is that only you have access to it. Therefore it is imperative that you store your encryption password in a secure offsite location. This encryption password will be necessary to restore data.
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Can we restore our data to a different server, workstation, or laptop than where it originated?

Yes, you have total mobility. Simply install the Continū Vault application on almost any computer system with Internet access and start the restore. You can even restore windows data to a Mac or Linux based system or vice versa.
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What does "IT Disaster Recovery Planning" actually mean?

IT Disaster Recovery Planning encompasses a set of policies, processes, and technologies that insure a business's viability in case of disaster. When a disaster occurs, the disaster recovery plan's aim is to restore an acceptable level of operations within an acceptable time period.
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What are the biggest myths about IT Disaster Recovery Planning?

One of the biggest myths is that only large businesses with huge amounts of capital can adequately plan and prepare for a disaster. That might have been true fifteen years ago, but it's no longer the case. Because the cost of storage and bandwidth have decreased so much in the past decade-and-a-half, backup and disaster recovery are business tools that all businesses should incorporate.
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What are RTO and RPO?

The recovery point objective (RPO) and the recovery time objective (RTO) are two very specific parameters that are closely associated with recovery. The RTO is how long you can go without a specific application. This is often associated with your maximum allowable or maximum tolerable outage. The RPO is slightly different. This dictates the allowable data loss: How much data can you afford to lose? For example, if you do a nightly backup at 8:00 p.m. and your system crashes at 4:00 p.m. the following day, everything that was changed since your previous night's backup was lost. Your RPO in this particular scenario is the previous day's backup.
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How do I identify what data to replicate and what data to simply backup?

This is determined by the value of the data to your organization or the impact of losing access to this data. Typically, from a business continuity perspective, the best way to establish the value is through what we call a "business impact analysis," which actually measures the impact of an outage on your revenue stream or organization from a public perception point of view. We start with your business processes and look at what applications these business processes depend on; then move down the chain. Once we've identified the applications and your dependency, we can start categorizing the data and its importance and impact to the organization from a revenue perspective.
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Does Continū Vault support incremental backup or do you upload all files every time?

Continū Vault supports incremental backups as well as the ability to do additional full backups when desired. Files won't upload again if they haven't been changed since the last backup. If you have backed up a part of a very large file, it can even resume uploading the remaining part of the file and not start from scratch.
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How much data can Continū Vault protect with a business class DSL line?

The answer depends upon how much data changes daily (your "daily delta") and how well the data sets compress. We commonly see 200GB of source data compress down to 100GB, and daily incremental backups finishing within 4 hours during the evening. With a T1 line or above we see even more efficiencies.
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