Managed Services

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Managed Hosting

  • Access to enterprise-level infrastructure and support
  • Reduce the time to create and deploy new products and services
  • Northwest’s largest and most robust data center grid
  • Secure yet cost-efficient IT delivery model
  • Keep your desktop and applications you currently use
  • Eliminate the time and cost associated with IT infrastructure management

Managed Backups

  • 256-bit encryption for secure transfer and storage
  • Direct backup to our private cloud
  • Advanced technology shortens backup window
  • We manage the complete process
  • Windows, Mac, Linux platforms
  • Stored in private tier-3 data centers

Hardware Procurement

  • The right hardware for your needs at a competitive price
  • Increased convenience, organization and coordination of effort
  • Reduce ordering mistakes and develop confidence in your equipment
  • Enhances manageability with a single-source provider
  • Less wasted time

Data Centers

  • Tier-3 data center facilities and above
  • Redundant power and HVAC
  • Physical security with security guards
  • Multiple factor authentication and access
  • Compliance management including PCI, HIPAA and HITRUST
  • Connection redundancy
  • Geographically dispersed data center grid

Disaster Recovery

  • Complete IT business continuity solution that protects and restores data
  • Budget flexibility options from affordable to advanced solutions
  • Continū’s offsite data centers ensure business continuity
  • Don’t just prepare to recover; prepare to be resilient
  • Fully-managed solution with decades of expertise
  • Overall business recovery is backed by our SLA

Managed Security

  • Deep expertise in advanced security technologies
  • 24/7 managed security operations
  • Network, server, email and web security
  • Managed firewalls and VPN endpoints
  • Compliance management including PCI, HIPPA
  • Elevate your security posture via a comprehensive solution

AV/Malware Management

  • Antivirus included on all servers and workstations
  • Safeguard users from visiting malicious websites
  • Best-in-class solution for detecting and blocking
  • Managed and monitored by an experienced team
  • Leading endpoint protection solution
  • Centralized security management across all platforms

Systems Monitoring

  • Reduce network outages and improve performance
  • Advanced system monitoring by SolarWinds
  • Includes antivirus and patch management
  • Reduce outages and quickly detect, diagnose and resolve issues
  • Identify future incidents and minimize severity
  • Proactively identify and fix issues before users experience them

Help Desk

  • Single point of contact
  • Guaranteed response time
  • Knowledgeable and friendly staff
  • We become an extension of your team
  • 24/7/365 availability
  • Staff can create tickets via email, phone or web portal
  • Personalized service around your needs
Managed Services Help Desk Single point of contact Guaranteed response time Knowledgeable and friendly staff We become an extension of your team 24/7/365 availability Staff can create tickets via email, phone or web        portal Personalized service around your needs Reduce network outages and improve        performance Advanced system monitoring by SolarWinds Includes antivirus and patch management Reduce outages and quickly detect, diagnose       and resolve issues Identify future incidents and minimize severity Proactively identify and fix issues before users experience them Systems Monitoring Deep expertise in advanced security technologies 24/7 managed security operations Network, server, email and web security Managed firewalls and VPN endpoints Compliance management including PCI, HIPPA Elevate your security posture via a comprehensive solution Managed Security Complete IT business continuity solution that       protects and restores data Budget flexibility options from affordable to        advanced solutions Continūs offsite data centers ensure business continuity Dont just prepare to recover; prepare to be resilient Fully-managed solution with decades of expertise Overall business recovery is backed by our SLA Disaster Recovery Antivirus included on all servers and workstations Safeguard users from visiting malicious websites Best-in-class solution for detecting and blocking Managed and monitored by an experienced team Leading endpoint protection solution Centralized security management across all        platforms AV/Malware Management The right hardware for your needs at a competitive price Increased convenience, organization and coordination of effort Reduce ordering mistakes and develop confidence in your equipment Enhances manageability with a single-source       provider Less wasted time Hardware Procurement 256-bit encryption for secure transfer and        storage Direct backup to our private cloud Advanced technology shortens backup window We manage the complete process Windows, Mac, Linux platforms Stored in private tier-3 datacenters Managed Backups Access to enterprise-level infrastructure and        support Reduce the time to create and deploy new       products and services Northwests largest and most robust data center grid Secure yet cost-efficient IT delivery model Keep your desktop and applications you        currently use Eliminate the time and cost associated with IT        infrastructure management Managed Hosting Tier-3 data center facilities and above Redundant power and HVAC Physical security with security guards Multiple factor authentication and access Compliance management including PCI, HIPAA       and HITRUST Connection redundancy Geographically dispersed data center grid Data Centers

More than just a help desk, we provide customized IT solutions

We understand that not all businesses are the same. Rather than providing rigid packaged services, we’ve developed a personalized approach that is highly flexible, allowing you to choose specific IT components and services to be managed by our highly skilled team. This allows us to customize a solution based on what best meets your requirements.