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Job Opportunities With Continū Security Solutions.

Welcome to Continū! We appreciate your interest in our available career opportunities. We are accepting resumes for the positions listed below.

Please note, when applying for a position, your default email client will open. If you wish to be considered, you must attach a cover letter with your resumé. You may also email your qualifications directly to careers@continu.net. Thank you for your interest in Continū!

Cybersecurity Professional

We are looking for a remarkable Information Security & Compliance Team member to join our extraordinary security team.

What You’ll be Doing…

As a member of the Information Security team, you will work with refining and upholding the security standards that the division has in place and helping to define new criteria for us to meet. Working with a small but highly-capable team, you will help us continue to incrementally improve our security posture as a whole.

How We Act

How we act with each other and our clients embodies the core values and our code of conduct:

  • We value big ideas and creative execution
  • We build open and honest relationships
  • We are results driven and accountable
  • We celebrate success together
  • We aspire to be remarkable
  • We take individual responsibility for the success of every client

Do you share our values? Is this the kind of environment where you’ll feel empowered to do your best and most meaningful work?

Competitive salary and health benefits are offered. Qualified applicants are encouraged to apply right here!

We aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies many different backgrounds and experiences is necessary for us to be the best we can be. Within the division, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We understand change takes time and that we still have work to do, and we are committed to making continual progress.

Work with our transformative data solutions that help agencies address mission-critical outcomes. Our cloud-based data platform, open data solutions, and performance management solutions help agencies improve performance, transparency, and public engagement.

Location
Eugene Oregon

Responsibilities
On a typical day you might...

  • Act as the business owner for security functionality within the Data & Insights platform, working closely with the product team to prioritize security alongside other new features and improvements
  • Work with and evaluate third parties to ensure their security programs conform to our requirements
  • Participate in conference calls with the sales team to answer security-related questions from customers
  • Oversee the repository of security controls, policies, and procedures and update this repository over time to reflect improvements and changes
  • Evaluate requested security changes from existing and prospective customers and help estimate the impact of the changes on the company – including efficiency gains, new market opportunities, material costs, time/opportunity costs, and support costs

Qualifications
You have...

  • 5 or more years of experience in the Information Security realm, including work in Compliance, Audit, Analysis and Engineering
  • Currently maintain an industry recognized security certification as an Information Systems Security Professional (CISSP)
  • Strong entrepreneurial instincts and ability to think beyond the role of compliance and focus on providing value in security
  • Outstanding communication, presentation, and interpersonal skills to effectively work with executives, software engineers, product managers, client services representatives, and directly with our customers
  • Passion for continuous learning and innovation
  • Ability to handle a number of simultaneous tasks while demonstrating urgency and ownership to drive projects to completion
  • Bachelor’s or Master’s degree in computer science, information systems, security, or similar curriculum or equivalent work experience
  • Desire and aptitude to be successful in a fast-paced, dynamic environment

The Job Description is intended to be a general representation of the responsibilities and requirements of
the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

apply for this position >>

End-User Support Technician

Continū, an up-and-coming leader in the Cybersecurity space, is hiring a Senior End User Support Technician to play a critical role within our team. In this role, you will have the opportunity to gain additional experiences while supporting our diverse customers.

Providing the very best IT Support is at the heart of Continū’s core. We offer a positive, collaborative and unique culture where we value our dedicated team. We also genuinely believe, because of this culture, our team members are better prepared to provide the very best support to our customers.

In additional to our benefits package, Continū encourages our team members to develop additional skills by providing the opportunity for collaboration, mentorship and the pursuit of business related training and certifications.

Roles and Responsibilities

  • Respond to calls for technical support through telephones, e-mail or in person
  • Install and maintain a variety of hardware and software
  • Diagnose and troubleshoot technical problems
  • Identify priority issues and ensure they are handled first
  • Ensure new technologies and processes are adapted to current systems effectively
  • Assist in organizing, tagging and cataloging digital assets
  • Support end-users who are on cloud-based environments
  • Follow all company standards, policies and procedures as currently documented
  • Maintain up-to-date documentation on customer systems
  • Document troubleshooting steps performed on each support ticket worked
  • Maintain a high level of customer service even while managing multiple projects simultaneously
  • Communicate in a clear, effective, timely and respectful manner with customers and coworkers

Qualifications
You have...

  • 3+ years of IT Helpdesk experience
  • Professional work ethic
  • Motivated self-starter
  • Excellent customer service and communication skills
  • Advanced knowledge of Windows 7-10, including user profiles
  • Advanced knowledge of Mac OS
  • Knowledge of Windows Server 2008-2016
  • Good understanding of core services provided by Windows Server, including Group Policy, File Sharing, DHCP, DNS, AD Users and Computers
  • Experience managing Office 365 and Exchange
  • Knowledge with Virtual environments
  • Expert troubleshooting capabilities
  • Printer management experience
  • Ability to share in a rotating on-call schedule to include weekend hours
  • Strong desire to learn and comprehend our underlying software/systems/technology

Ideally you will also have:

  • 4-year Bachelor’s degree (or equivalent experience)
  • Relevant certifications a plus
  • Ticketing tools/CRM experience
  • VOIP experience helpful

The Job Description is intended to be a general representation of the responsibilities and requirements of
the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

apply for this position >>